The Rider Firm (ITS Cycling Ltd): Warehouse and Dispatch Supervisor (Dresden, Sachsen, DE)

[Bikejobs]

Location: Dresden, Germany
Start: From March 2024
Weekly working hours: 38.75 hours per week (Mon-Fri 8.30 a.m. – 5 p.m.) / part-time possible


This exciting challenge is waiting for you:

In the role of Warehouse and Dispatch Supervisor, you coordinate the workflows of the warehouse and shipping team and ensure that all shipping-related administrative processes are completed correctly and on time. You are the first point of contact for teams across the company for all questions about EU shipping.

You support the Operation Manager in setting up and maintaining the warehouse and shipping operations in Germany. The focus is on the high standard of service within the company and towards our customers. The aim is to monitor and continuously improve work processes within your own department.



These qualities set you apart:

• Practical experience in a comparable role
• Leadership experience desirable
• IT knowledge and willingness to familiarize yourself with new programs if necessary
• Independent and solution-oriented way of working
• Attention to detail, organizational skills and multitasking skills
• Ability to work quickly in a dynamic environment
• Customer orientation and targeted communication
• Ability to work in a team
• Good knowledge of spoken and written English and German
• High affinity for bicycles and a good technical understanding

Your area of responsibility:

• Lead the warehouse and shipping team and processes
• Work with inventory management and customer ordering systems to create shipping notes and ensure orders are processed in a timely manner to keep promises to our customers
• Sorting and distributing goods issue notes to the warehouse team
• Creating and assigning shipping labels
• Investigate and correct incorrect shipping labels
• Liaise with the UK and US Rider Experience and Shipping teams, as well as external couriers, to deal with all customer inquiries professionally and quickly
• Adhere to tight deadlines to meet agreed service levels and schedules set by couriers
• Setting up and maintaining the warehouse organization, creating a floor plan
• Collaborate with the UK team to set up and process inventory deliveries, inventory moves and inventory adjustments
• Manage monthly inventories and reports
• Create and maintain departmental documents stored on SharePoint
• Creating KPI reports

This is what we offer you:

• 24 days vacation per year, increasing by one additional day with each year of service up to a maximum of six additional days
• No weekend work
• Subsidies for company pension schemes and childcare
• Job wheel
• Discounts for employees
• Employee clothing and branded cycling kit

Would you like to become part of our team in Germany?

Then apply by email with a meaningful application including all relevant documents, your earliest possible starting date and your salary expectations. [email protected]

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